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| Q. How long does it take to see an improvement in the appearance of my lashes? |
A. Our efficacy tests have shown it takes approximately 3 - 4 weeks before you can
see a noticeable improvement in the appearance of eyelashes. |
| Q. Does using neuLash twice a day get faster results? |
A. No. neuLash is designed to deliver fuller, healthier-looking lashes with just a once a day application and additional daily applications are neither necessary nor recommended. |
| Q. What if I forget to apply neuLash at night? |
A. If you forget and skip an application in the evening, apply product in the morning. However, a consistent routine is the key to faster, better results. |
| Q. How long will one container of neuLash last? |
A. If applied according to directions, one container of neuLash should last approximately 3 months. Daily applications to upper lash line only will provide a longer yield than if also applied to lower lash line and/or eyebrows. |
| Q. Is neuLash safe to use on the delicate skin close to the eyes? |
A. Yes. neuLash has been ophthalmologist-tested and found to be safe and non-irritating. However, as with any cosmetic product, some individuals may be allergic to one or more of the ingredients in the formulation. If you suspect an allergic reaction, discontinue use and consult with your physician immediately. |
| Q. My husband noticed that my lashes seemed darker after using neuLash for just
a few weeks. Is that possible? |
A. The product is clear and transparent in its formulation. Due to the improved healthy condition, the lashes may appear fuller and thicker and the lash line may appear more defined. |
| Q. I have been using neuLash for a while now and have noticed that the base of my eyelashes has become a bit darker. What should I do? |
A. neuLash is not intended for direct application to the skin. neuLash is not intended to darken the skin. In the event you experience any unwanted darkening, please discontinue use of the product. |
| Q. Can men use neuLash? |
A. The product is unisex and the formula is clear and transparent which makes it ideal for men to use as well. |
| Q. What happens if I stop using neuLash? |
A. Once you have achieved the desired appearance of lashes, it is recommended you continue to use neuLash to maintain the appearance. neuLash will continue to nourish and enhance your lashes to help keep them looking healthy and conditioned. |
| Q. What should I do if I accidentally get neuLash in my eyes? |
A. In the event of direct contact with eye, rinse the eye with plenty of water. If irritation from direct contact occurs and persists, consult with your physician immediately. |
| Q. Is it normal to experience some tingling on my lash line when I apply neuLash |
A. Some consumers have reported experiencing a mild sensation upon application. It
should improve within a few minutes and with continuous use you should no longer experience this mild tingling. If the tingling persists or the sensation is associated with redness and/or irritation, discontinue use and consult with your physician. |
| Q. Can I use neuLash on my lower lashes? |
A. Yes. However, use greater care when applying to lower lash line to avoid direct contact with the eye. |
| Q. Can I use neuLash on my eyebrows? |
A. Yes. neuLash is beneficial for improving the appearance of thin, sparse eyebrows as well. |
| Q. Can I use neuLash if I wear contact lenses? |
A. Yes. neuLash is ophthalmologist-tested and found to be safe and non-irritating, making it ideal for contact lens wearers as well. |
| Q. Can I use neuLash while I have eyelash extensions? |
A. Yes. neuLash is a wonderful blend of nourishing ingredients that is suitable to use while you have eyelash extensions. |
| Q. Would neuLash help if I have undergone radiation treatment and as a result my eyelashes and brows are very sparse? |
A. Yes. We have been told by consumers who have undergone such treatment that with regular use of neuLash the overall appearance and condition of their lashes and brows has improved. |
| Q. Can I use neuLash if I am pregnant or breast-feeding? |
A. We recommend that you discuss use of this product with your physician if you are pregnant or breast-feeding. |
